Wednesday, July 15, 2009

Best service ever!

Recently my best mate David$ made a post on his blog about a negative dining experience that he had recently http://broadwaydave.blogspot.com/2009/07/little-tip-for-you.html We have all had dining experiences like that. Those types of experiences suck.

Well, my family and I had the exact opposite experience last night. Let me set the scene. I had a very trying day keeping up with Wookiee Jr. The poor child, through no fault of his own, was getting on my last nerve. Mrs. Wookiee sensed that I had experienced a very trying day with out son and recommended we go out to dinner as a family. I was all for that.

We decided on the Chili's in Fultondale. It is relatively new and we have only been there a couple of times and had a decent experience both times. This one took the cake, in a positive way.

Haley, our server, greeted us at the door with a big smile and took us immediately to our seats and also remembered to bring the crayons and activity page for the kid. Major points there. She immediately went and got the booster chair for the boy. Okay, things are off to a great start. Surely it will go downhill from here. Nope. Things just got better.

She thoroughly explained the 2 for $20 deal where you get an appetizer, 2 entrees and a dessert. We gave her our drink orders and perused the menu, expecting to have a little more time. She was back in a flash with our drinks and I still wasn't sure what I wanted. In the meantime she brought us some Chips and Salsa. We ended up getting some sort of queso stuff for our appetizer. It was awesome. I ordered the chicken tacos, my beautiful wife got a cheeseburger and the boy got a cheese quesadilla and mandarin oranges. All during our wait she checked on us and kept our drinks topped off. More points there. Our entrees got there in short order and we proceeded to chow down.

My entree was great. My wife was enjoying hers. Our child loved his mandarin oranges but would not touch the quesadilla. Typical. Anyway, he wanted more oranges, and Haley (very cheerfully) went and got him some more oranges. All the while our kid is turning around in his seat flirting with the bartender (a young blond girl). Complete strangers usually just come up to us and tell us what a cute kid we have (which we do BTW). I think he has picked up on this and goes fishing for compliments now.

For dessert we chose the molten chocolate cake (or something like that) and it was absolutely beyond delicious! on the top of this chocolate filled dream was a huge scoop of vanilla ice cream and some Magic Shell type chocolate sauce. To top it off she brought the boy his own dish of ice cream. Wow!

Anyway, I have to make a pit stop in the Little Wookiee's Room and when I get back my bride's left over burger and fries have been boxed up along with our left-over chips and........extra salsa! She brings us our check and lets us take our time in paying. She mentioned in passing that we looked like we had been having a rough day and needed a pick-me-up. Boy was she right. I don't know if she was being genuine or not (I think she was) but it was most appreciated and when we go back, we sure hope get her as our server again. Needless to say, she got more than a 20% tip. She earned every penny.

If any of you ever venture to this particular Chili's, consider yourself fortunate if you get her as your server.

That is all.

1 comment:

  1. Wow, you are quite fortunate indeed! Perhaps you can request to be seated in her section next time?

    ReplyDelete